Testimonios de Clientes

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DealerRater Jul 16, 2024

Made repairs timely, explained everything understandably, and did not overcharge me. Fair all around. Love this place

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DealerRater Jun 27, 2024

Service people were great. I did not find the cafe lady very friendly or very accommodating when I ordered the box lunch.

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Google Jun 18, 2024

I am so glad I went directly through a Subaru dealership instead of buying my car 3rd party. I bought a used Subaru Outback 2015 with 30,000 miles, it now has 60,000 miles and nothing at all has gone amiss. I love the level of service that occurs at Subaru, I'm treated like family and a true guest, I don't feel rushed but receive excellent service each time I do my oil changes there. I am very happy with my vehicle and that I purchased it through Mark Miller Subaru!

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Google Jun 15, 2024

I've owned different Subaru vehicles and I always take my cars to this location because their service is great, they make sure your vehicle is well taken care of and they have a good communication especially if the service is going to be quick or is going to take a while.

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Google Jun 11, 2024

Sales and service were awesome. It was super easy to buy a new Forester - not a lot of extra hype! However, this is my 3rd Subaru from Mark Miller Mid-town which says something.

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Google Jun 9, 2024

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Google Jun 6, 2024

Help with my friend, and thank you for the woman helping us

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Google Jun 1, 2024

Everyone I encountered was friendly, professional and timely. Our service contact and was very informative and communicative throughout the repair. The car loaner process also went very well. These kinds of experiences are the reason I’m a Subaru Owner. Please extend my thanks to your team! Highly recommend Mark Miller Subaru Midtown.

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Google May 28, 2024

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DealerRater May 25, 2024

This dealership made buying a car very enjoyable. Our sales person knew the car inside and out. He got us exactly what we wanted, and while we were waiting for the car to arrive, he kept us up to date on the car’s arrival date etc.

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Google May 21, 2024

Fast, organized, great communication! This was my first service experience (brought in my daughter’s new Subaru). Must say - I was impressed- experience was better than what I get at BMW of Murray with my car! They should duplicate your system!

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Google May 21, 2024

My service advisor, I believe it was Drew, who helped check in my car and kept me up to date on my service options l, was kind and very professional:

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Google May 15, 2024

Amazing experience getting my a Subaru serviced. The team emailed me a reminder and let me schedule service and a detail in one visit, through email. I normally have to call which can be a lot when you’re busy. The service team when I dropped off and picked up the car were equally helpful and the car came out looking amazing! It was a great experience from start to finish! Thank you Mark Miller service!

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Google May 14, 2024

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Google May 14, 2024

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Google May 11, 2024

What a wonderful place to buy a car! None of the haggling that I remembered from earlier car buying experiences. No high pressure. Just an enjoyable experience. I would recommend Mark Miller to anyone looking for a new car. The salespeople were easy to work with. The concierge service is outstanding. Mark Miller knows how to treat their customers well.

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Google May 10, 2024

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Google May 10, 2024

Great place to buy a car

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Google May 9, 2024

Started with a hiccup, but the parts department and service writer (Drew) were able to get it sorted out quickly. They found a couple of issues that I was happy to have fixed under warranty, and I had a loaner while they were doing it. Service was great. Employees were friendly.

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Google May 9, 2024

Fast and friendly

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Google May 6, 2024

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Google May 5, 2024

I went to the service shop due to the a rock chip in my windshield. The staff was super friendly and knowledgeable Thank you for your service!

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Google May 4, 2024

Great friendly service. Service completed in timely manner.

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Google May 2, 2024

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Google May 2, 2024

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Google Apr 30, 2024

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Google Apr 30, 2024

For once I would like to leave six stars, normally you would like to leave some places zero stars but Mark Miller Subaru was incredible when I purchased my new Subaru Crosstrek. I wanted a small 4WD car as my other car is a full size Ford F-150 which is hard to park in places like SLC and after test driving the Subaru along with their reputation for safety it made it the perfect car. I had the extreme pleasure of working with Austin and when I told him what I wanted he found that a Crosstrek was arriving within ...

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Google Apr 24, 2024

This was absolutely one of the best car buying experiences that I have ever had. Made possible by Carlos Rios, he was a great sales professional. From first contact he was on point knew the answers to any questions and kept the process extremely efficient. My total time in the dealership was just over 30 minutes total. After the signing of the documents and choosing the desired add on’s which were a decent deal but we all have to make a living right. Regardless Carlos was awesome, fair, knowledgeable and efficient. I will absolutely hunt him down the next time ...

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Google Apr 24, 2024

I brought my Subaru Forester in to swap off my snow tires with my all seasons tires and to have an oil change. As usual, my car was brought in quickly, I was given an estimated wait time and enjoyed my coffee in the waiting area. Completed on time with a car wash to top it off. Always friendly service.

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Google Apr 23, 2024

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Google Apr 23, 2024

Great service.

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Google Apr 23, 2024

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Google Apr 22, 2024

Very seamless service experience.

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Google Apr 20, 2024

Wait time was excessive for a standard oil change/tire rotation service. I had an appointment, arrived early. Wait was 3+ hours.

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Google Apr 19, 2024

The work was great. Only problem this time was 2 hours for a lube and tire rotation.

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Google Apr 17, 2024

Service was fast, friendly and efficient. I really appreciated the availability of a loaner vehicle.

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Google Apr 15, 2024

The Mark Miller Subaru service manager and three employees healed my 100% negative experience with the service department agent who checked me in to my appointment. I was shocked and hurt by the rudeness, gender and age discrimination and ignorance of this initial agent. A dealer employee, other service agents and especially the service manager miraculously transformed my total and unexpectedly painful experience. A sense of being understood and cared for, plus some financial help, amazingly transformed my initial terrible experience. I saw probably for the first time for a business how a negative experience can be erased by caring, understanding ...

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Google Apr 15, 2024

Great service provided by Jose M ! We had some hesitations from this dealership in the past regarding service but Jose has alleviated that and more.

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Google Apr 15, 2024

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Google Apr 11, 2024

I have not had a new car and warranty coverage in a long time. I was really impressed with the whole experience of brining my 3-day-old (to me) car into a dealership and having it be serviced quickly, under the warranty, with Uber rides to and from the dealership/my house. That was a really neat experience, and it was very impressive how well the staff carried all this out.

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Google Apr 10, 2024

Their service staff is phenomenal.

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Google Apr 10, 2024

I always have a great experience at Mark Miller Subaru. The mechanics, salespeople, etc. are all knowledgeable, experienced, and kind. Thank you!

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Google Apr 10, 2024

33 thousand miles and going strong with no issues. I love my Subaru Forester! I recently had some service done at your location and I would like to give special thanks to Brad for helping me out with the Uber part and for retrieving the baby chair from my car! I appreciate all the help and patience! Also, special thanks to the service manager, Tony for his unbelievable customer service. You truly are amazing! Last but not least THANK YOU to all the service workers that took care of my car! As always you did a great job!

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Google Apr 10, 2024

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Google Apr 9, 2024

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Google Apr 9, 2024

An small issue happened after getting my oil changed at Mark Miller Subaru. I called them to inform them about the inconvenience, and they immediately helped me out, addressed the issue, and helped me out though out the process. The customer care of Mark Miller was exceptional.

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Google Apr 6, 2024

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Google Apr 6, 2024

Chet is the best! Always super easy and hassle-free. He makes the car buying experience enjoyable.

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Google Apr 5, 2024

Great customer service, came and took my car brought it back all spiffy with a smile!

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Google Apr 3, 2024

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Google Apr 3, 2024

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Google Apr 2, 2024

Overall my experience was above average. My service advisor was Rachel and she did an excellent job. She was very professional and knowledgeable. The service was performed as expected but the reason I gave 4 stars and not 5 was my car was not washed as it should have been. This small faux paux cost Mark Miller Subaru from getting 5 stars from me.

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Google Mar 31, 2024

Even though I bought my car in as a walk in , service was easy & quick! Everyone was friendly & the hospitality area was great!!!

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Google Mar 30, 2024

As always, everything was perfect, I especially loved the message video of the repairs needed and the ease to approve the repairs

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Google Mar 30, 2024

I don't think this is fair all I had to do was have a new stem put in and tire it felt too easy. I was in and out so fast. Cost nothing got a car wash.

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Google Mar 30, 2024

Paul was fantastic and very helpful. The no haggle system is great and I wish more dealerships would adopt it.

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Google Mar 30, 2024

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Google Mar 27, 2024

Quality products, excellent service, fair prices. Excellent financing.

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Google Mar 26, 2024

Super quick, efficient, and incredibly helpful! I had to get a two year service check up and they kept me updated the whole time. I also had to get emissions testing and they were able to help get my registration printed.

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Google Mar 25, 2024

Best dealer in Utah. Experienced staff unlike the “other” dealership 👀

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Google Mar 24, 2024

Great experience, I have heard some stories about other dealership not doing a real 5 wheel rotation but not here. I was super happy that everything was done for real with no fuss. Everyone I talked to was kind and helpful. Thanks again and I will certainly be back.

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Google Mar 20, 2024

After misplacing one of two keys to our 2016 Subaru, Outback, I was carefully walked thru the process to replace it. If you are down to one key, DON'T wait until you misplace that key because it will cost @ $1,200.00 instead of $300.00,

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Google Mar 19, 2024

Second time buying from Mark Miller - first time went very well! Second time was even better - from start to finish they are amazing. Service comes first to them. I’ll be a forever customer

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Google Mar 19, 2024

All of the staff were so friendly and helpful.

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Google Mar 15, 2024

Greeted quickly, professionally

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Google Mar 14, 2024

Very fast service.

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Google Mar 9, 2024

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Google Mar 8, 2024

Had a great time.

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Google Mar 5, 2024

Recently just bought a car from Mark Miller, my point of contacts were Carlos and Austin who were extremely helpful, and knowledgeable, were able to answer all questions and make sure I was kept in the loop every step of the way! They were extremely quick to respond to all my texts and calls, even on their days off. They got me the best deal when trading in my other car, and made sure I had everything I needed to walk off the lot with my new car. They facilitated a loaner car while my newly purchased car is having ...

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Google Mar 5, 2024

It went smoothly and Trent was very honest and communicated every step of the way. He was very transparent that the issue was on their end and was so apologetic. I wasn’t mad at all. I loved how they took great care of me and also made no excuses.

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Google Mar 1, 2024

Quick, friendly, professional service.

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Google Mar 1, 2024

Constant communication from start to end!

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Google Feb 28, 2024

This is the most friendly and organized for on-time appointments. It runs like a well oiled machine. I highly recommend purchasing and servicing with Mark Miller.

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Google Feb 27, 2024

My experience here was fantastic. Place was clean and well run. Everyone was respectful and cheerful. Team members were clear about the work, honest about timing and cost, and seemed extremely in my corner. Specifically Jose Maupome. I cannot speak highly enough about this guy. Whatever y'all are paying him, he deserves it doubled! Went out of his way to help me on my repair, and inspired confidence at ever corner. He is the best possible representative for Subaru. Seriously. Fantastic man all around.

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Google Feb 24, 2024

No one likes car repairs, but Drew made it go as smoothly as possible! Kept me updated during the entire process

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Google Feb 24, 2024

Drew was great.

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Google Feb 20, 2024

I worked w/ Trent Jones & he was so kind; courteous; & helpful. My car had maintenance that required 4-5 hours to complete & he kept me informed &ask for my approval every step of the way. Thanks Trent & thanks Jeff Miller for hiring such a good man.

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Google Feb 18, 2024

Best service I've ever received from a car dealership. Zach Carlisle is an awesome

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DealerRater Feb 13, 2024

Trenton Jones deserves an award for sticking w/ me in this repair. We were at it since October or more: the parts were unavailable, production workers strike. He kept track of the parts as we texted weekly. We made our wish list plan as time passed of what to fix. Trenton checked things from this list in case they had been completed. He covered for the retiring Tom Francis with excellence.

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DealerRater Feb 13, 2024

I just got my 4th Subaru from Mark Miller Subaru midtown and the process is an easy and low stress experience. The sales team is always helpful and professional. I can’t see any reason to buy a Subaru from any other dealer.

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Google Feb 13, 2024

Excellent customer service

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Google Feb 9, 2024

I did not have an appointment. I just came to see if something could be fixed. Your people were able to fix it immediately and take care of several other items that I needed to have taken care of. Great service. Thank you.

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Google Feb 8, 2024

Was in and out very quick and the gal helping me was very kind and pleasant.

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Google Feb 7, 2024

There is simply only one way to say this, a Subaru ownership experience at this dealership is second to none because of people like Josh Gathercole in Jeff’s service department at Mark Mlller Subaru Midtown! This is an individual who you not only will want to refer to as one of the best managers in the dealership, you will also realize he has the wherewithal and the integrity to be a lifelong friend!

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DealerRater Feb 6, 2024

I knew what I wanted to do when I walked into the dealership. Everything was handled smoothly and I felt very good about the whole experience. I am happy with the vehicle. I am not happy with the number of emails I'm getting. Enough already folks.

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Google Feb 5, 2024

I had a great experience working with the service department! Drew made sure I was aware of all the pricing for the service I was getting and kept me updated through the process! A part on my car was recalled and they were able to take care of it during my appointment. Thanks!

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Google Feb 3, 2024

Super fast service. Every staff member was great to work with. Extra helpful

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Google Feb 2, 2024

I really enjoyed the process of purchasing my Subaru. It was easy breezy!! I love my car and am super happy with my decision and experience!!!

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Google Feb 2, 2024

Drove in, no appointment, drove out in 75 minutes with fresh oil and filter, rotated tires and a general vehicle health check. Friendly folks doin it right. It doesn’t get any better than that .

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Google Feb 1, 2024

Brought my car in for an oil change and I’ve never felt more welcome and comfortable! Brian helped me get all checked in and was such a lovely young man. I would definitely recommend this location.

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Google Feb 1, 2024

Everyone was very friendly and very helpful! They kept me informed and got my decisions and insights on what needed to be done before doing anything. And they got it all done pretty quickly too!

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DealerRater Jan 31, 2024

I had a great experience at Mark Miller Subaru, was helped right after arriving, test drove a Crosstrek, and had a seamless sales experience with Paul Whitehead. Andrew was also very helpful and thorough in teaching me about the technology on my new Subaru. Will buy there again!

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Google Jan 30, 2024

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Google Jan 30, 2024

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Google Jan 30, 2024

Always and easy process to have services at Mark Miller Subaru Midtown. Easy to schedule. If it will take a while for completion they arrange and provide free Urber rides. My most recent visit they brought my car to my home as it had to stay overnight.

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Google Jan 30, 2024

Dropped off my vehicle, went across the street and got lunch, came back and picked it up after a short wait. Everyone was friendly and helpful. Great work!

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Google Jan 30, 2024

The service would have been 5 stars except for the elderly couple in the waiting area who were on a speaker phone the entire time and yelling at the State Farm Customer Service rep about their cancelled insurance policy so when the technician for my vehicle came out to talk to me, I couldn't really hear him because of the other 2 customers shouting on their speaker phone. Please get a sign in the waiting area that says "no speaker calls please - if you must talk on your speaker phone, take it outside." It was very rude and ...

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Google Jan 27, 2024

On time. Easy. Every detail consderead in advance. This is why we purchase and service our Subaru here.

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Google Jan 24, 2024

Excellent costumer Service! I brought my Subaru in due to flashing lights on dashboard. I was paired with an advisor named Rachel Hixson. She was supportive, communicative, and helpful through the whole experience. With my situation, Rachel was scheduling me Uber rides when she was on and off the clock, called me to over my quote of the call, stayed late to answer my questions, and helped get my car fixed quickly. I felt very supported by rachel at mark miller Subaru. She deserves 10/5 stars! Thank you, Rachel!

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Google Jan 24, 2024

Everyone is always welcoming and is quick to get your questions answered. I appreciate them completing the service in the timeframe they promised.


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