Mark Miller Subaru Midtown in Salt Lake City displays the CarEdge Certified badge. CarEdge is a car-buying platform that grades dealerships on how transparently they price vehicles. This page explains what CarEdge looks at, what CarEdge Certified means, and where you can check our current grade yourself.
What CarEdge grades
CarEdge collects itemized out-the-door price quotes from dealerships and scores each dealership from 0 to 100. That score becomes a letter grade from A to F. The score is built from four categories:
- Fee Transparency: whether the dealership's documentation fee is reasonable compared with the state average.
- Add-on Behavior: how often quotes include add-on charges and how much they add. Add-ons a dealership clearly marks as optional are treated differently from mandatory ones.
- Price Accuracy: how closely the quoted out-the-door price matches the advertised vehicle price, once taxes and government fees are set aside.
- Data Quality: how complete the quotes are, including the out-the-door price, the vehicle price and the documentation fee.
What CarEdge Certified means
CarEdge Certified is a step beyond a letter grade. According to CarEdge, a dealership must already hold an A grade, and it must commit to four promises on every deal:
- An all-in out-the-door price up front
- No surprise add-ons
- Fast, real answers
- An honest, no-pressure experience
CarEdge also re-verifies certified dealerships every month through an independent verification shop. CarEdge states that certification cannot be bought, and that a dealership that slips below an A loses the credential.
Our current CarEdge grade
The badge below is hosted by CarEdge and updates on its own, so the grade and score it shows are CarEdge's current numbers rather than a figure we typed into this page. Select the badge to open our CarEdge profile.
View Mark Miller Subaru Midtown on CarEdge
What the grade does not cover
CarEdge builds its grade from out-the-door price quotes for vehicle purchases. It is not a review of our service department, and CarEdge notes that it measures what a store puts in writing to a shopper who asks.
Frequently asked questions
What is CarEdge?
CarEdge is a car-buying platform that rates dealerships through its Dealer Transparency Index. The ratings come from out-the-door price quotes that CarEdge collects, not from opinion-based reviews.
What does the CarEdge grade look at?
CarEdge scores each dealership on four categories: Fee Transparency, Add-on Behavior, Price Accuracy and Data Quality. The result is a score from 0 to 100, which CarEdge turns into a letter grade from A to F.
What does CarEdge Certified mean?
According to CarEdge, a dealership must already hold an A grade, commit to four promises (an all-in out-the-door price up front, no surprise add-ons, fast and real answers, and an honest, no-pressure experience), and pass CarEdge verification every month.
Can a dealership pay for a better grade or for the badge?
No. CarEdge states that certification is not for sale and that a dealership cannot pay to change its grade.
Where can I see the current CarEdge grade for Mark Miller Subaru Midtown?
On the CarEdge badge on this page. The badge is hosted by CarEdge and updates on its own, and selecting it opens our CarEdge profile.
Does the CarEdge grade rate the service department?
No. CarEdge builds the grade from out-the-door price quotes for vehicle purchases, so it is not a rating of our service department.
Next steps
Have a question about a vehicle quote? Call Mark Miller Subaru Midtown at 801-268-3734. Already own a Subaru? Schedule service. To learn more about who we are, visit our About page.
Mark Miller Subaru Midtown
3535 S State St, South Salt Lake, UT 84115